Policies
Policies
General Policies
* Check-in time 2:00 PM
* Check-out time 11:00 AM
* Children under 36 months may stay free of charge in a baby cot
* Children aged 3-12 are subject to children's rates
* Pets allowed
Spa services and amenities are not available to children under the age of 12. Children aged 12-15 who wish to use the Spa must be accompanied by an adult (maximum two children per adult). Guests must be aged 16+ to use the thermal cabins.
Privacy and Cookies
Cookie Policy
We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on our website.
How can I disable Cookies?
If you want to, you can disable cookies from your browser and delete all cookies that are stored on your computer. You can do this as often you want to.
To find out how to do this for your particular browser you can go to "help" on your browser's menu or you can visit http://www.allaboutcookies.org/manage-cookies/index.html.
Terms & Conditions
1. Terms
By accessing this website, you are agreeing to be bound by our Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Casale Panayiotis’ web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Casale Panayiotis’ website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Casale Panayiotis at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on Casale Panayiotis’ website are provided “as is”. Casale Panayiotis makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Casale Panayiotis does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Casale Panayiotis or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Casale Panayiotis’ website, even if Casale Panayiotis or a Casale Panayiotis-authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on Casale Panayiotis’ website could include technical, typographical or photographic errors. Casale Panayiotis does not warrant that any of the materials on its website are accurate, complete or current. Casale Panayiotis may make changes to the materials contained on its website at any time without notice. Casale Panayiotis does not, however, make any commitment to update the materials.
6. Links
Casale Panayiotis has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Casale Panayiotis of the site. Use of any such linked website is at the user’s own risk.
7. Site Terms of Use Modifications
Casale Panayiotis may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then-current version of these Terms and Conditions of Use.
8. Governing Law
Any claim relating to Casale Panayiotis’ website shall be governed by the laws of the U.S. without regard to its conflict of law provisions.
Privacy Policy
1. Introduction
We are very delighted that you have shown interest in our hotel. Data protection is of a particularly high priority for the management of Casale Panayiotis Traditional Village Hotel. We at Casale Panayiotis Traditional Village Hotel are dedicated to protecting our guests’ privacy and safeguarding their personal data. Our mission is to consistently exceed our guests' expectations in terms of the products and services we provide to them. We strive to create an experience that is responsive to our guests' needs by using the data they entrust us with responsibly. We are committed to respecting our quests’ privacy and adhering to the principles of applicable data protection and privacy laws according to E.U. regulations.
We have provided this Privacy Statement as an explanation of how we collect, how the use of this data can benefit your experience with us, with whom and for what purposes we may share the data and the choices you can make about the use of the data. We also describe the measures we take to protect the security of the data and how you can contact us about our privacy policy practices.
2. Your Consent
Please review this Policy before using this website or our other services. By using this website and our other services, you are consenting to the collection, use and disclosure of your data as set forth in this Policy. If you do not agree to be bound by this Policy, you may not access or use this service or other hotel services. You decide how much data to share with us in most cases, but not sharing required data may limit your ability to engage in our valuable and pleasurable services.
3. What Data About You Do We Collect
Casale Panayiotis Traditional Village Hotel collects your data to operate effectively and provide you with the best experiences when using our services. The kind of data we will collect will depend on the context of your interactions with Casale Panayiotis Traditional Village Hotel and the services you use. The following are examples of the data that may be collected:
- Contact data that you provide to us (such as full name, email address, mailing address, phone number, passport number or ID number).
- Payment data (including credit card number, code and expiry date, billing address, and bank account data).
- Demographic data (such as age, gender, country, nationality and preferred language).
- Data related to your reservation, stay, or visit (date of arrival and departure, goods and services purchased);
- Data necessary to fulfill your special requests and/or specific accommodations; (e.g., health conditions that require special room accommodations);
- Copies of your correspondence with us;
- Your interests and preferences;
- Data related to your use and interaction with our website. We obtain certain data when your web browser enters our website including your IP address, browser type, operating system, mobile network data, pages viewed and access times. This data facilitates us to communicate efficiently with our guests.
- Data collected from surveys.
4. The Ways We Collect Data
Through Our Online Services: We may collect data when you make a reservation or otherwise purchase goods and services from us, communicate with us via online services, inform us of any special requests or preferences you may have, or sign up for a newsletter or participate in a survey, contest, or promotional offer. We use tracking tools like browser cookies and web beacons to collect data. We collect data about users over time when you use this website or any applications that we may make available on our website. Is this case we only process all the data we collect in a way which does not identify you (or anyone else) as individuals or to single out data on an individual level.
Through Our Offline Services: We may collect data from you offline, such as when you visit the hotel, make a reservation at the front office, over the phone or contact customer service or use the spa.
From Other Sources: This may include data from your travel agent, airline, credit card, travel operator, online reservation operator and other partners, as well as from social media platforms.
Security Systems: When you visit our managed properties, data may be collected about you through such properties’ closed-circuit television systems, electronic key cards and other security systems.
5. How Do We Use Data
To provide the services you request, such as to facilitate reservations, send confirmations or pre-arrival messages, to assist you with meetings, events or celebrations and provide you with other data about the area and the hotel at which you are scheduled to stay.
To complete and fulfill your reservation and stay, for example, to process your payment, ensure that your room is available and provide you with related customer service.
To send you administrative data, marketing communications, promotional offers, periodic customer satisfaction, market research or quality assurance surveys.
For our business purposes, such as data analysis, audits, security and fraud monitoring and prevention, developing new products and services, enhancing, improving or modifying our services, identifying usage trends, determining the effectiveness of our promotional campaigns, operating and expanding our business activities.
6. With Whom We Share Data
(a) Third party service providers who process data on our behalf to help us undertake the activities to provide you with a great customer experience. We may permit selected third parties such as service providers, agents, contractors, to use your data, including mail houses and e-mail service providers that we engage to send and disseminate promotional materials, data center providers that host our servers and third-party agents that process mailing, online bookings and purchases on our behalf.
These parties are contractually prohibited from using data for any purpose other than for the purpose specified in their respective contracts and will be subject to obligations to process data in compliance with the same safeguards that we deploy.
(b) Law enforcement agencies, government authorities, regulators and the court to comply with our legal obligations or to handle incidents / claims. We may disclose your data when required by relevant law or court order, or as requested by other government or law enforcement authorities to assist with proceedings or investigations.
7. Security
The management of Casale Panayiotis Traditional Village Hotel recognizes the importance of data security and is constantly reviewing and enhancing our technical, physical, logical security rules and procedures. We implement reasonable administrative, organizational, technical safeguards and security measures to protect personal data within our control from unauthorized access, acquisition, disclosure, destruction or alteration, accidental loss, misuse or damage. We regularly review and monitor such safeguards and security measures.
All Casale Panayiotis Traditional Village Hotel owned web sites and servers have security measures in place to help protect your personal data against accidental, loss, misuse, unlawful or unauthorized access, disclosure, or alteration while under our control.
8. In The Event Of Breach
In the unlikely event of a data breach, we are prepared with certain procedures based on our Personal Data Management System to notify you of the disclosure of private data.
9. How Long Do We Keep Data
Please note that we may need to retain certain data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or reservation, or enter a promotion, you may not be able to change or delete the Personal Data provided until after the completion of such purchase, reservation or promotion). There may also be residual data that will remain within our databases and other records, which will not be removed. In addition, there may be certain data to which we are unable to enable you to review, for legal, security, or other reasons.
In general, we will retain your data for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.
10.Links From Our Site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
11.Questions, Concerns Or Access To Your Personal Data
Our Data Protection Officer will be happy to answer any concerns or queries you may have relating to the use or storage of your personal data based on your rights under the E.U. General Data Protection Regulation. You may exercise any of these rights in relation to your personal data by contacting our Data Protection Officer by email at info@casalepanayiotis.com or by post or in person at 80 Markou Drakou Str., Kalopanayiotis, 2862, Nicosia, Cyprus.
12.Privacy Policy Updates
From time to time we may change our Privacy Policy. The latest version of our Privacy Policy will always be published on our website. Please check our site periodically for updates.
